Shipping Policy

Thank you for shopping with Glamtii! We want you to enjoy a smooth and reliable shopping experience. Please read our shipping policy below for details about how we process and deliver your orders.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.

• During holidays or peak seasons, processing may take up to 5 business days.

• Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Time

• Standard delivery time is 7–15 business days, depending on your location and local courier services.

• Please note that unexpected delays may occur due to customs clearance, weather, or logistical issues beyond our control.

• In rare cases, delivery may take slightly longer, but we will always do our best to ensure timely arrival.

Shipping Costs

• We offer free standard shipping worldwide.

• If express options are available for your country, the cost will be shown at checkout.

Tracking Your Order

• A tracking number will be emailed to you once your order has been dispatched.

• You can track your package using our tracking page or the courier’s official website.

• Tracking information may take up to 48 hours to update.

Incorrect Address & Delivery Issues

• Customers are responsible for providing the correct shipping details.

• If you notice an error, please email us at support@glamtii.com within 24 hours of placing your order. We will try to update it, but we cannot guarantee changes once the order is processed.

• If a package is returned due to an incorrect or incomplete address, customers may need to cover the cost of reshipping.

Lost or Delayed Packages

• We are not liable for delays caused by customs, postal services, or other external factors.

• If your package has not arrived within 30 business days after dispatch, please contact us at support@glamtii.com so we can investigate.

• For lost or stolen packages, we will work with the courier to find a fair solution.

Contact Us

If you have any questions about shipping or delivery, please reach out to us:

• ✉️ Email: support@glamtii.com

• 📍 Address 1 (USA): 3232 E Raines Rd., Memphis, TN 38118, USA

• 📍 Address 2 (Vietnam): 29 Xuan Ai, Hoa Long, Thanh Pho Bac Ninh, Bac Ninh, Vietnam